Question 1

What is professional auto detailing?

Accepted Answer

Professional auto detailing is an extremely thorough and technical system of cleaning, conditioning and restoring the appearance of your vehicle. The goals being to bring your vehicle back to a 'like new' or better condition, to increase its resale value, and to maximize its beauty and longevity.

Question 2

Why choose H2O?

Accepted Answer

H2O Auto Spa is the leading auto detailing company in Baton Rouge and Alexandria with both retail and commercial clients. We process close to 15,000 vehicles a year across the state.We are fully insured and all work comes with a 100% customer satisfaction guarantee.
 
We have been in business for over 14 years and we were the first auto detailing company in Louisiana to offer GTECHNIQ ceramic coatings 7 years ago! Back then we had a hard time selling them but now everyone is in the business. The level and scope of our experience is unrivaled in Louisiana.
 
Our commercial and private clients have very high standards, want things done correctly, perfectly and on time. We strive everyday to meet and exceed these expecations.
 
Our Baton Rouge location provides a clean, modern and comfortable waiting area with free Wi-Fi, refreshments and TV for our clients.

Question 3

How is H2O different from the competition?

Accepted Answer

Our detail treatments are meticulous, thorough, and often time-consuming. We are not an express detailing business. We believe in doing things properly, carefully and with the right products and tools.
 
We choose the best products from around the world--products that produce superior and long-lasting results that will maximize the beauty and longevity of your vehicle.
 
All vehicle care treatments undergo a rigorous three-stage quality control (QC) process to ensure that we produce the consistent, high-quality results our clients expect and before any vehicle can be returned to its owner.
 
We are fully insured to work on your vehicle, we offer a 100% customer satisfaction guarantee on all work performed and we provide a 7 Day Rain Guarantee.

Question 4

What is Paint Correction

Accepted Answer

To achieve the perfect finish on your vehicle it is vital that the paint surface does not contain any imperfections. You may think that your paintwork is in good condition but have you taken a closer look in direct sunlight? It is extremely common to find swirling, holograms, cob-webs, oxidation, water-spots, bird excrement and bug etching and other random scratches on your vehicle.

Removing such imperfections safely and effectively is what H2O Auto Spa specializes in. Our Paint Correction process will restore the paintwork back to how it was supposed to look after leaving the factory. In most cases we will rejuvenate the paintwork to a level that is better than “brand new.” Our Radiance and Exterior Only Treatments includes paint correction. Or you can purchase it separately.

Question 5

What is a Clay Bar Treatment?

Accepted Answer

A Clay Bar is a special type of engineered polymer resin compound ( clay) developed in Japan. It is specifically used to remove contaminants from the surface of your vehicle's paint, glass, fiberglass and metal. These contaminants can include industrial fallout, rail and brake dust, chemical and paint over sprays etc.
 
These contaminants enter the clear coat, glass and metal of your vehicle, making your vehicle's finish rough to the touch and can remain embedded though rain, car washes, and even polishing.
 
The only way to remove these pollutants is by using detailing clay.
 
This process involves applying a lubricant and systematically rubbing all surface areas until the surface is completely smooth and clear of debris. The Clay Bar pulls and absorbs these contaminants into itself, safely removing them from your vehicle, creating an absolutely clean surface. We believe all surfaces must be completely clean before any paint correction can be commenced and before any waxes or sealants can be applied. We incorporate a Clay Bar Treatment in all our complete detail treatments.
 
Note: A Clay Bar treatment typically adds between 1-2 hours to your treatment time, depending on the extent and types of contaminants involved .

Question 6

What are swirls?

Accepted Answer

Swirls are the most common form of paint imperfection problem found on vehicles. They appear as spider cob web-like patterns in your clear coat and are easily visible in direct sunlight. These patterns reflect light in a million different directions to detract from the the overall shine of your vehicle. Our paint correction process can remove these. The difference will amaze you!

Question 7

How do I know if a scratch can be removed?

Accepted Answer

A good way of assessing a scratch is to run your fingernail over it. If your fingernail catches in the scratch; that generally means it is too deep to be removed without professional help. Scratches and swirls that extend through to the color coat will require repainting or a touch-up at the very least. Do not attempt to remove these scratches because you can remove the entire clear coat, resulting in paint system failure.

Question 8

How our interior cleaning differs from the competition?

Accepted Answer

Our goal is to completely clean and condition your vehicle's interior using the best and safest methods and products available. We utilize high powered steam machines from Europe to clean and sanitize your vehicle, heated-water carpet extractors to clean and remove carpet stains, ozone and natural enzyme treatments to remove odors. Many of our cleaning and conditioning products are sustainable and hypo-allergenic, (we do NOT use greasy, petroleum-based leather conditioners) and our nano/ceramci coatings are imported from the U.K.

FAQ'S