9860 Jefferson Hwy • Baton Rouge, Louisiana 70809

 

FAQ'S

 

1. What is professional auto detailing?

 

Professional auto detailing is an extremely thorough and technical system of cleaning, conditioning and restoring the appearance of your vehicle. Its goals are to bring your vehicle back to a 'like new' or better condition, and to increase its resale value, and to maximize its beauty and longevity.

 

2. Why choose H2O?

 

H2O Auto Spa is the leading auto detailing company in Baton Rouge and Lafayette with both retail and commercial clients. We are fully insured, all work comes with a 100% customer satisfaction guarantee, we are certified by the International Detailers Association, and we are the only G Techniq accredited studio in Louisiana. Our main commercial clients are luxury auto dealerships and our private clients are anyone who values professional, high quality and consistent work. At our Baton Rouge location we provide a clean, modern and comfortable waiting area with free Wi-Fi, refreshments and TV for our clients.

 

3. How is H2O different from the competition?

 

  1. * Our detail treatments are meticulous, thorough, and often time-consuming. We are not an express detailing business. We believe in doing things properly, carefully and with the right products and tools.

  2. * We choose the best, sometimes the most expensive, products from around the world--products that produce superior and long-lasting results that will maximize the beauty and longevity of your vehicle.

  3. * All vehicle care treatments undergo a rigorous three-stage quality control process to ensure that we produce the consistent, high-quality results our clients expect and before any vehicle can be returned to its owner.

  4. * We are fully insured to work on your vehicle, we offer a 100% customer satisfaction guarantee on all work performed and we provide a 7 Day Rain Guarantee!

 

4. What is Paint Correction?

 

To achieve the perfect finish on your vehicle it is vital that the paint surface does not contain any imperfections. You may think that your paintwork is in good condition but have you taken a closer look in direct sunlight? It is extremely common to find swirling, holograming, cob-webbing, oxidation, water spots, bird excrement and bug etching and other random scratches on your vehicle. Here are some pictures of some typical paint imperfections prior to treatment and the results after treatment:

Figure 1- shows an example of this:


Figure #1




Removing such imperfections safely and effectively is what H2O Auto Spa specializes in. Our Paint Correction process will restore the paintwork back to how it was supposed to look after leaving the factory. In most cases we will rejuvenate the paintwork to a level that is better than “brand new.” Our Radiance and Exterior Only Treatments includes paint correction. Or you can purchase it separately.

 

5. What is a Clay Bar Treatment?

 

A Clay Bar is a special type of engineered polymer resin compound ( clay) developed in Japan. It is specifically used to remove contaminants from the surface of your vehicle's paint, glass, fiberglass and metal. These contaminants can include industrial fallout, rail and brake dust, chemical and paint over sprays etc.

These contaminants pierce the clear coat, glass and metal of your vehicle, making your vehicle's finish rough to the touch and can remain embedded though rain, car washes, and even polishing.

The only way to remove these pollutants is by using detailing clay.

This process involves applying a lubricant and systematically rubbing all surface areas until the surface is completely smooth and clear of debris. The Clay Bar pulls and absorbs these contaminants into itself, safely removing them from your vehicle, creating an absolutely clean surface. We believe all surfaces must be completely clean before any paint correction can be commenced and before any waxes or sealants can be applied.

This is why we include a Clay Bar Treatment in all our complete detail treatments.*

* Note: A Clay Bar treatment typically adds between 1-2 hours to your treatment time, depending on the extent and types of contaminants involved .

 

6. What are swirls?

 

Swirls are the most common form of paint imperfection problem found on vehicles. They appear as spider-like patterns in your clear coat and are easily visible in direct sunlight. These patterns reflect light in a million different directions to detract from the the overall shine of your vehicle. Our paint correction process can remove these. The difference will amaze you! Check out theses before and after pictures:





 

7. How do I know if a scratch can be removed?

 

A good way of assessing a scratch is to run your fingernail over it. If your fingernail catches in the scratch; that generally means it is too deep to be removed without professional help. Scratches and swirls that extend through to the color coat will require repainting or a touch-up at the very least. Do not attempt to remove these scratches because you can remove the entire clear coat, resulting in paint system failure.

 

8. How our interior cleaning differs from the competition?

 

Our goal is to completely clean and condition your vehicle's interior using the best and safest methods and products available. We utilize heated-water carpet extractors to clean and remove carpet stains, dry vapor steamers to clean and sanitize, ozone and natural enzyme treatments to remove odors, many of our cleaning and conditioning products are sustainable and hypo-allergenic, (we do NOT use greasy, petroleum-based leather conditioners) and our nano-coatings are imported from the U.K.

 

Copyright © 2009 H2O Auto Spa • All Rights Reserved • 9860 Jefferson HWY • Baton Rouge, Louisiana 70809 • 225-291-9902

Designed by Kyle Vernon • Designs